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Privacy Policy

At Baby Days, we take your privacy seriously. When you contact us or request information, we may collect certain details about you. This policy outlines how we handle that information and your rights regarding it.

1. Our Legal Responsibilities

As required by the Data Protection Act, we are committed to protecting your personal information from misuse or unauthorized access. We also ensure the data we collect is accurate, relevant, and not excessive.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

If you get in touch via one of our online forms, we may collect the following (depending on what you provide):

  • Your name

  • Your address

  • Your email address

  • Your telephone number

  • The reason for your enquiry

  • Any other information you choose to submit

Information submitted through our website forms is sent to us via email, not stored in a database. These emails are typically deleted after 12 months unless we have a specific reason to retain them longer.

3. How We Use Your Information

We only use the details you provide to:

  • Respond to your enquiry

  • Help deliver services or orders you’ve requested

We will NOT:

  • Add you to any mailing list without your consent

  • Send unrelated messages

  • Share your details with third parties

We securely store your information and limit access only to staff who need it. All team members are trained in data protection practices.

Payment details (e.g., credit/debit card info) are used only to process transactions and are not stored after completion.

4. Third-Party Access

We never sell or pass your personal information to third parties. Your details are only used internally for the purposes described.

5. Cookies & Analytics

We use Google Analytics to gather anonymous data that helps us improve our website. This includes:

  • Device and browser type

  • General location

  • Pages visited

  • How users found the site (e.g., search engine, social media)

Google Analytics uses cookies for this tracking, but we do not see or collect any personally identifiable information (PII). While your IP address is logged by Google, we do not have access to it.

You can disable cookies in your browser settings if you prefer not to be tracked.

6. Newsletter and Marketing

If you sign up for our newsletter, we may occasionally contact you with updates or information about our services. You can opt out at any time using the unsubscribe link in our emails or by contacting us directly at babydaysgroupuk@gmail.com.

7. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Ask us to delete your information (unless we have a legitimate reason to keep it)

  • Withdraw any previously given permissions (e.g., for marketing emails)

To exercise any of these rights, please email: babydaysgroupuk@gmail.com

8. Data Breaches

If a data breach occurs that could affect your personal information, we will report it to all affected parties and relevant authorities within 72 hours, as required by law.

9. Changes to This Policy

We may update this privacy policy occasionally. Please review it periodically to stay informed. For questions or concerns, email us at babydaysgroupuk@gmail.com.

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